| FREQUENTLY ASKED QUESTIONS |
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| 1 |
What type of payment methods does ePACIFICsports.com accept? |
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As a standard e-commerce web site, ePACIFICsports.com handles payments with credit card: VISA, MasterCard, and American Express. Please, do not send cash.
For orders over $100,000 please contact directly to our office for a special discount price and invoice.
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How do I contact ePACIFICsports.com?
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There are four ways to contact us:
By phone: 1-803-481-3000
By fax: 1-803-481-2900
By mail: ePACIFICsports.com, 1950 Corporate Way, Sumter, SC 29154
By e-mail: esales@pacificsportsinc.com
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| 3 |
Will ePACIFICsports.com provide a receipt with my order? |
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Yes, you will receive an invoice with your order that can be used to return or exchange merchandise.
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| 4 |
How do I receive the ordered merchandise? |
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After the order has been processed it should take approximately one week to reach its destination upon availability.
Since we deal with wholesale customers, ePACIFICsports.com provides shipping of large orders with domestic trucking companies. However, for smaller orders we do provide shipping by ground UPS. More detailed and specific information defining small/large order will be provided soon.
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| 5 |
Why should I register? |
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Registering with ePACIFICsports.com is not required to explore the site. However, we recommend you do so to make your shopping easier, quicker, more personal and convenient over time. Registering allows you to maintain an account with ePACIFICsports.com. Return customers can store credit card information for easier shopping, review their order history, check current orders and edit billing or shipping information. Remember, ours is a secure site that respects your privacy.
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| 6 |
Is there a risk to keep my information online with you? |
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| Your privacy on the Internet is important to us at ePACIFICsports.com. We do not share, sell or trade with third parties any personal information, such as e-mail addresses, personal information, or other specific details about you that we gather online. For privacy purposes, all information relating to our customers is stored on a highly secure server and all credit card information is stored in an encrypted format. Our online Privacy & Terms of Use describes the types of information we gather online and how we use it. Please read this information carefully. |